PRIVACY POLICY – MAY 2019. V1
Welcome to the Endure Communications website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following policies below govern byEndure Communications' relationship with you in relation to this website.
Endure Communications is committed to safeguarding the privacy of our websites' visitors and this policy sets out how we will treat your personal information. We understand that privacy is important to you and are committed to protecting it online.
We may update this privacy policy from time-to-time by posting a new version on this website.
You should check this page occasionally to ensure you are happy with any changes. If you have any queries about this policy, you may contact us at james@endurecommunications.co.uk.
Endure Communications strives to handle personal data in a manner which is consistent with the new GDPR privacy laws that apply.
The purpose of this statement is to inform users of this website what information is collected about them when they visit this site, how this information is used and if it is disclosed.
As set out above, Endure Communications is committed to safeguarding your personal data. Whenever you provide such information, we are legally obliged to use your information in line with all relevant laws concerning the protection of personal data, including the UK’s Data Protection Act 1998.
For the purpose of the Data Protection Act 1998, the data controller under this Privacy Policy is
Endure Communications
The Reivers, Arthington Lane
Otley
West Yorkshire LS21 1JZ
- Sites covered by this Privacy Policy
This Privacy Policy applies to the website –endurecommunications.co.uk
The website may contain hyperlinks to other websites owned and operated by third parties for your convenience and information only. These third party websites may have their own privacy policies and we urge you to review them. We have no control over the contents of those linked sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Types of information we collect
This Privacy Statement covers personal data, non-personal data collection and aggregate reporting.
Non-personal data
Endure Communications server automatically collects standard information such as browser type, operating system, access times, etc. The website may use cookies to customise web page content. Cookies are small electronic files which a website can transfer to a user’s hard drive to identify a user and personalise their use of that website. Any information that is collected indirectly is used by Endure Communications only to monitor the volume, type and pattern of traffic towards the website and to develop the design and layout of the website.
Personal data
Personal data is defined in the UK’s Data Protection Act 1998 as any data which relates to a living individual who can be identified from such data. Endure Communications uses personal data to understand better your needs and interests and to provide you with a better service. Once you choose to provide us with personal data, you can be assured it will be used only to support your relationship with the website Endure Communications. We take seriously the trust you place in us and will not sell, rent or lease your personal data to others without your permission.
Endure Communications may collect and store the following limited personal information:
What we collect:
- Information about your computer and your visits to our website.
- Information you provide to us when using any of our services on our website.
- Information you send to us through our website relating to any communication between you the user and us
- Any other information you would send to us as part of using our website or services.
The information you provide is voluntarily, but if you disclose to us the personal information of any other, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.
What we do with the information we gather
The personal information that you submit to us through our website will be used for the purposes specified within this policy or on the relevant web pages of the website. We may use your personal information to:
- Administer and personalise our website and business for you.
- Enable you to use the services available on our website.
- To supply our services to you this could be free of charge or purchased by you on our website.
- Collect payments from you where specified by us.
- Ability to send you non-marketing communications.
- The ability to send you emails that you have requested or that are automatically sent by an action you undertook on our website.
- The ability to send any email marketing or newsletter, only if you have requested it. (you can either unsubscribe from our newsletter by clicking the unsubscribe button at the bottom of the page or you can contact us at any time if you do not want to be sent these communications).
- The ability to send you normal or marketing communications relating to our business, that may be of interest to you, this can be via post or any other technology that you the user has agreed to. (You can contact us at any time if you do not want to be sent these communications).
- We may provide third parties with analytical or statistical information about our website use or users. (These third parties will not be able to identify any individual from that data).
- Complete any enquirers made by you or any complaints you the user may have with our website.
- Prevent fraud and keep our website secure at all times.
Controlling your personal Information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We will retain documents (including electronic documents) containing personal data:
- with the extent we are required to do so by law;
- if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; or
- in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
Security of personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Storage of personal information you provide will be either on our secure internal network which is also secured by a password and firewall.
You the user will acknowledge that the transmission of information over the internet is and can be inherently insecure, and that we cannot guarantee the security of data sent over the internet.
Access to Information
You may request details of personal information which we hold about you under the Data Protection Act 1998.
Endure Communications can provide you with a copy of any information that Endure Communications maintains about you by writing to us via our registered office address below.
Updating Information
You can contact us to update any personal information we hold about you that would need updating.
Links
This website contains hypertext links to external websites. Endure Communications is not responsible for the privacy policies operated by the owners of those sites and does not accept responsibility for any information obtained by third parties as a result of use by you of such hypertext links.
Privacy Policy Updates
Endure Communications reserves the right to periodically update or modify this privacy policy. Any changes to this Privacy Policy will be posted on this website.
Contact Us
We value your opinions. If you have comments or questions about our privacy policy, please email james@endurecommunications.co.uk
Changes to Privacy Policy
Each version of this Policy will be identified at the top of the page by its effective date. Please note that this Privacy Policy may change from time to time. We reserve the right to add to or amend this privacy policy at our sole discretion, without prior notice to you. Please review our privacy policy on a regular basis to make sure you have read the latest version and you understand what we do with your personal data.